Privacy Policy

1. Who we are

The Lighter Home Method is operated by Charles Carboneau ("we," "us," or "our"). Our website is located at lighterhomemethod.com. You can reach us at hello@lighterhomemethod.com.

2. Information we collect

When you purchase our digital guide, we collect the following information:

• Name and email address — to deliver your download and send your receipt
• Payment information — processed securely by our payment processor (we never store your full card details)
• IP address and browser type — collected automatically for security and analytics purposes

If you contact us directly by email, we collect the information you provide in that message.

3. How we use your information

We use the information we collect to:

• Deliver your purchased digital product
• Send your purchase receipt and download link
• Respond to your questions or support requests
• Send occasional emails about new products or updates (you may unsubscribe at any time)
• Comply with legal obligations

4. We do not sell your data

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their marketing purposes. Your information is yours.

5. Third-party services

We use trusted third-party services to operate our business. These may include:

• Payment processors (e.g. Stripe or PayPal) — to handle transactions securely
• Email service providers — to deliver your download and communications
• Website analytics — to understand how visitors use our site

Each of these providers has their own privacy policy governing how they handle data. We only share the minimum information necessary for them to perform their service.

6. Cookies

Our website uses cookies to improve your browsing experience. These are small text files stored on your device. We use cookies to remember your preferences and understand how you interact with our site. You can disable cookies in your browser settings, though this may affect some functionality.

7. Data retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you would like us to delete your information, please contact us at hello@lighterhomemethod.com and we will respond within 30 days.

8. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at hello@lighterhomemethod.com.

9. Children's privacy

Our products are designed for adults aged 55 and over. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.